Privacy Policy

Overview

This Privacy Policy explains how Solara collects, uses, discloses, and protects information when you visit our website, place an order, join our newsletter, or otherwise interact with us.

Information We Collect

We may collect information you provide directly, including name, email address, shipping address, billing details, order information, customer support messages, and newsletter preferences.

We may also collect information automatically, including device information, browser type, IP address, pages viewed, referring pages, cart activity, and interactions with our website.

How We Use Information

We use information to process orders, provide customer support, operate and improve the website, send transactional messages, manage newsletter subscriptions, prevent fraud, comply with legal obligations, and measure marketing performance.

Sharing Information

We may share information with service providers that help us operate the store, including ecommerce, payment processing, shipping, fulfillment, analytics, marketing, fraud prevention, and customer support providers. We may also share information when required by law or to protect rights, safety, and security.

Payments

Payment information is processed by third-party payment providers. Solara does not store full payment card numbers on this website.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to keep the site working, remember preferences, analyze traffic, support checkout, and improve marketing.

Email Marketing

If you subscribe to marketing emails, we may send product updates and promotional messages. You can unsubscribe using the link in those emails or by contacting us through the store.

Your Choices

You may request access, correction, deletion, or limitation of certain personal information where applicable by law. You can also adjust browser settings to manage cookies, though some site features may not work correctly without them.

Data Retention

We retain information as long as needed to provide services, fulfill orders, meet legal and accounting obligations, resolve disputes, and enforce agreements.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact

Questions about this Privacy Policy can be sent through the contact method listed on our website or store checkout.